CISCO IT Essentials


 

IT Essentials covers fundamental computer and career skills for entry-level IT jobs. The IT Essentials course includes hands-on labs that provide practical experience to prepare you for enterprise networking. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. They will also be able to connect computers to the Internet and share resources in a networked environment. IT Essentials will will help students prepare for entry-level IT positions within various environments. IT Essentials will also help students to develop greater skills and confidence in working with desktop and laptop computers. Upon completion, students will be able to:

  • Describe a computer’s components
  • Develop working knowledge of how computers and mobile devices operate
  • Identify common security threats and vulnerabilities like malware, phishing, spoofing and social engineering
  • Apply skills and procedures to install, configure, and troubleshoot computers, mobile devices, and software
  • Develop critical thinking and problem solving skills using both real equipment and Cisco Packet Tracer, a network configuration simulation tool
  • Protect self, equipment, and the environment
  • Assemble a desktop computer step-by-step, and install and navigate an operating system
  • Explain and perform preventive maintenance and basic troubleshooting
  • Upgrade or replace components of laptops and peripherals
  • Connect computers to networks
  • Implement basic security
  • Communicate well and behave professionally
  • Assess customer needs, analyze possible configurations, and recommend solutions

See below the module fees and learning timelines.

Description Duration Learning Days Class Time Course Fees
1 IT Essentials 3 months Twice a week 14:00 – 16:00 hours K2,800

 

The material covered in IT Essentials is outlined below:

Part1: Fundamentals

Chapter Outline Goals
1 Introduction to the Personal Computer Identify and describe the various components that make up a personal computer and define information technology
2 Safe Lab Procedures and Tool Use Identify and describe tools used for computer service and explain how to use those tools safely
3 Computer Assembly Step-by-Step Describe the assembly of a personal computer
4 Basics of Preventive Maintenance and Troubleshooting Describe the purpose of preventive maintenance and basic troubleshooting steps
5 Fundamental Operating Systems Describe operating system capabilities, the installation process, navigation, basic preventive maintenance, and troubleshooting
6 Fundamental Laptops and Portable Devices Identify and describe the main components of laptops and portable devices, basic preventive maintenance, and troubleshooting
7 Fundamental Printers and Scanners Identify and describe the differences between printers and scanners, installation and configuration, basic preventive maintenance, and troubleshooting
8 Fundamental Networks Identify and describe basic network components, technologies, basic preventive maintenance, and troubleshooting
9 Fundamental Security Identify and describe security threats, procedures, basic preventive maintenance, and troubleshooting
10 Communication Skills Describe professional skills and communication techniques
 

 

Part2: Advanced

Chapter Outline Goals
11 Advanced Personal Computers Describe the process for replacing or upgrading personal computer components and apply preventive maintenance and troubleshooting techniques
12 Advanced Operating Systems Describe the processes used to install, upgrade, configure, and optimize a computer operating system, and apply preventive maintenance and troubleshooting techniques
13 Advanced Laptops and Portable Devices Describe the process for replacing or upgrading laptop or portable device components, describe common wireless communication technologies, and apply preventive maintenance and troubleshooting techniques
14 Advanced Printers and Scanners Install and configure local and shared network printers and scanners, and apply preventive maintenance and troubleshooting techniques
15 Advanced Networks Design and implement a basic network based on customer requirements and apply preventive maintenance and troubleshooting techniques
16 Advanced Security Implement security measures based on customer requirements and apply preventive maintenance and troubleshooting techniques